Frequently asked questions

Start with the catalog search. Search by title, code series, publisher, or edition, or browse by state, trade, or publisher.

If you are unsure, use the contact form and share the code family, edition or year, format, and state or jurisdiction.

Review the title, edition or publication year, publisher, format, and any availability details shown on the product page.

If a state or jurisdiction matters, use the state page as a discovery aid and confirm current adoption and amendments with the applicable authority.

Formats vary by title. When a title has variants, the product page shows the available options. If you need a specific format and do not see it, tell us in the contact form.

Edition or publication-year information is shown on the product page when it is part of the listing. If a product detail seems unclear, contact us before ordering so we can help you review it.

We offer free Economy shipping on all products within the United States. Orders are typically processed within 1–2 business days. Estimated Economy delivery is 5–9 business days after processing. Other available shipping options and rates appear at checkout.

See our Shipping Policy for details.

Request a return within 30 days after delivery through your customer account, or email support@codebooksdirect.com with your order number. Eligible items must be unopened, unused, and in the condition received. Approved eligible returns include free return shipping and a prepaid label from our support team or through the order portal.

See our Return and Refund Policy for eligibility and refund details.

Use the contact form and include your order number along with the details of the issue. That gives us the clearest starting point for order support.

Yes. State pages provide a starting point for browsing the catalog. They do not replace the applicable authority's current code or adoption information, so confirm adoption, effective dates, and local amendments before relying on a title for compliance.

Yes. Use the publisher and trade routes to narrow the catalog, or search by publisher name when you already know who publishes the standard you need.

For multiple-copy, business, or project needs, send the quantity, title or code family, preferred format, and delivery location through the contact form. We will review the details and point you toward the next step.